Introduction & Acceptance
Welcome to NEET SUCCESS DOCTOR ("Company", "we", "us", or "our"), operating the NEET Master Academy platform ("Platform", "Service", or "App"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and all associated services.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
Legal Compliance
These Terms comply with: Information Technology Act 2000 • Digital Personal Data Protection Act 2023 • Consumer Protection Act 2019 • IT Intermediaries Guidelines 2021
Definitions
User
Any person who accesses or uses the Platform
Student
A registered user preparing for NEET examination
Parent
Legal guardian of a minor student (under 18 years)
Content
All questions, study materials, videos, and educational resources
AI Tutor
Our artificial intelligence-powered tutoring features
Subscription
Paid access to premium features and content
Eligibility & Age Requirements
Minimum Age
Users must be at least 15 years old to use this Platform. Users between 15-18 years old (minors) must have verifiable parental consent as required by the Digital Personal Data Protection Act, 2023.
Parental Consent for Minors
If you are under 18 years old, your parent or legal guardian must:
Important Notice for Parents
By providing consent, you authorize the collection and processing of your child's educational data including quiz scores, study patterns, and learning analytics as outlined in our Privacy Policy.
Account & Security
Account Creation
You must provide accurate information when creating your account. Misrepresentation may result in account termination.
Password Security
You are responsible for maintaining the confidentiality of your password. Use a strong, unique password.
Account Sharing
Accounts are personal and non-transferable. Sharing account credentials is prohibited.
Security Breach
Notify us immediately if you suspect unauthorized access to your account.
Platform Services
NEET Master Academy provides the following educational services:
Question Bank
30+ years of NEET questions with solutions
AI Tutor
Personalized tutoring with voice support
Mock Tests
Full-length NEET simulations with analytics
Study Groups
Collaborative learning with peers
Payments & Refunds
Subscription Plans
Free Plan
Limited features, 5 AI explanations/day
Monthly
Full access, unlimited AI explanations
6 Months
Save ₹300, all premium features
12 Months
Best value, save ₹900
Refund Policy
Intellectual Property
All content, features, and functionality on NEET Master Academy are owned by us and protected by intellectual property laws:
Our Content
All questions, solutions, videos, and study materials are our property
AI-Generated Content
AI explanations and personalized content remain our intellectual property
User Content
You retain ownership of content you create (notes, custom quizzes)
License Grant
You grant us a license to use your content to improve our services
Prohibited User Conduct
The following activities are strictly prohibited:
Account Termination
We may terminate or suspend your account immediately, without prior notice, for:
Limitation of Liability
To the maximum extent permitted by law, NEET SUCCESS DOCTOR shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
Note: We do not guarantee specific exam results. Success depends on individual effort and various factors beyond our control.
Governing Law & Jurisdiction
Governing Law
These Terms are governed by the laws of India
Jurisdiction
Courts in Bangalore, Karnataka have exclusive jurisdiction
Dispute Resolution
Disputes will first be attempted to resolve through mediation
Contact Us
For questions about these Terms or our services, please contact us:
Acknowledgment of Terms
By using NEET Master Academy, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Last Updated: November 3, 2025 • Version: 1.0